Operations Associate

  • Operations

Operations Associate

Job description

At Vahan, we’re helping 300M+ low-skilled workers in India find jobs using WhatsApp. We’re a Y Combinator company that is backed by marquee investors such as Khosla Ventures and Founders Fund; several executives from Google and Flipkart are also investors in the company.

 

We are looking for an experienced operations manager in Bangalore, India to manage the growth and optimization of the job seeker (supply) network associated with the Vahan platform. The role will focus on acquisition strategy & engagement of low-skilled workers in the blue-collar/ grey collar space (for eg. drivers & delivery professionals, BPO/ Tele-calling/ data entry, house-keeping & support staff, field sales etc.)

 

The individual will need to develop scalable teams and processes to acquire and engage new job seekers by building and scaling a strong & large network of affiliate or third-party vendors/partnerships. This requires a commitment to operational excellence,  strong target oriented mindset, managing a large team as well as creative thinking with a strong customer-centric mindset.

 

This role calls for versatile profiles that have a knack for solving problems along with the ability to push new initiatives, positively challenge the status quo and make the role what they want it to be.

 

Responsibilities

As an Operations Associate,  you will -

  • Be responsible for building and scaling a strong network sourcing and recruitment partners who contribute and work towards finding the right talent and resources for various jobs listed on Vahan platform across multi-discipline blue-collar domain(s).
  • Be responsible for the overall strategy, planning and execution of the roadmap that is key to the success of this channel.
  • Design and manage competitive incentive/rewards strategy that ensures positive ROI on the channel.
  • Be a leader - Manage and motivate a large team and drive them towards optimal performance through continuous improvement - performance management, tracking and coordinating daily efforts.
  • Be a master troubleshooter. Spend ample time on-field and off-field understanding the challenges on the ground and unblock them swiftly with scalable solutions
  • Build and manage cadence on performance reporting and tracking. 

Qualifications


  • Any Bachelor or Postgraduate Degree - Completed
  • Operations Work Experience 2 - 5 Years Qualification
  • Preferred experience in sourcing, supply acquisition, field sales and other similar domains.
  • Knowledge or experience in Recruitment / HR industry preferred.
  • Preferred - candidates with prior experience in hypergrowth startups.
  • Managed and scaled team members in prior experience
  • Highly motivated, Self-starter and entrepreneurial attitude.
  • Should have excellent knowledge of MS-Office with sound knowledge of G-Suite tools for compiling, interpreting and communicating all quality and performance-related data and information internally as well as to the client


Why you’ll LOVE this job

We’re a small team that enjoys working hard, getting a lot done and having fun. Not to mention that you’ll get to work on a product that is making a profoundly positive impact on people’s lives. We also provide an outstanding training ground for aspiring entrepreneurs.

We can promise:

 

  • Our co-workers are a close-knit, intelligent, and motivated team
  • We care about you. We offer competitive health insurance for employees and their dependents

 

Compensation

  • Commensurate with skill, talent and experience.

If interested, please email a copy of your resumé here along with a brief paragraph on why you want to work with us.

Job requirements

  • Any Bachelor or Postgraduate Degree - Completed
  • Operations Work Experience 2 - 5 Years Qualification
  • Preferred experience in sourcing, supply acquisition, community program management, vendor management, etc
  • Knowledge or experience in Recruitment / HR industry highly preferred.
  • Bonus points for candidates with prior experience in hypergrowth startups.
  • Managed and scaled team members in prior experience
  • Highly motivated, Self-starter and entrepreneurial attitude.
  • Should have excellent knowledge of MS-Office with sound knowledge of G-Suite tools for compiling, interpreting and communicating all quality and performance-related data and information internally as well as to the client.
  • Has a deep understanding and or ability to quickly grasp and accommodate the latest technologies in the market.